Careers

Position Type: Full-time | Location: Los Angeles

The Role

We're hiring a Head of Finance & Operations to own Martie's operational and financial backbone. You'll report to the CEO, partner with the founders and Board, and provide the internal leadership layer that connects our existing finance team — a fractional CFO and a dedicated accounting team handling AP/AR — to company strategy and execution.

This role is not about replacing external partners, it's about owning them. You will manage and drive performance across our fractional CFO, accounting team, 3PL, freight providers, and carrier relationships, ensuring the business operates efficiently, cost-effectively, and with strong operational rigor as we scale.

In any given week, you might synthesize the cash plan, oversee forecasting and reporting, negotiate vendor and logistics agreements, improve fulfillment and shipping economics, drive accountability with warehouse and carrier partners, and prepare Board-level materials. You will own the day-to-day operational health of the business while continuously identifying opportunities to improve systems, efficiency, margins, and scalability.

This role is built for a hands-on operator who thrives in fast-moving environments, brings strong financial and operational judgment, and knows how to turn complexity into clarity, accountability, and execution.

What You'll Own

• Financial oversight & planning. Own the working relationship with Martie's fractional CFO. Set priorities and own responsibility for financial modeling, forecasting, and reporting. Ensure the 13-week cash forecast, annual operating plan, and Board financials are current, accurate, and decision-ready.
• Accounting team management. Serve as the internal point of accountability for Martie's external accounting team, who own AP and AR execution. The accounting team stays in place — the Head of Finance & Ops manages the relationship, sets expectations, reviews output, and ensures AP reconciliation and AR exposure are handled with appropriate rigor as Martie scales.
• AP reconciliation handoff. Ensure clean continuity with the accounting team on vendor payments, reconciliation cadence, and any open items.
• Cash, treasury & working capital. Day-to-day liquidity visibility, banking and treasury, and working capital optimization. Optimize the inventory cash conversion cycle. Manage chargebacks, fraud, and AR exposure in partnership with the accounting team.
• Financing & fundraising. Lead financial workstreams for future equity rounds. Evaluate and manage inventory financing, working-capital lines, and other facilities suited to a CPG/e-commerce balance sheet — covenants, servicing, lender reporting, and the relationships behind them.
• Vendor & cost management. Negotiate the contracts that move the needle: payment processing, banking, fulfillment/3PL, software, insurance. Run targeted projects to improve unit economics without compromising customer experience or mission.
• 3PL & fulfillment operations. Own end-to-end 3PL performance — SLAs, escalations, cost, and the operating relationship with our warehouse partner. The Co-Founder & Chief Strategy Officer may be brought in for relationship touchpoints on your cadence; operational management and accountability sit here.
• Day-to-day operations. Drive OKRs and weekly business reviews. Unblock bottlenecks across sourcing, fulfillment, and CX.
• People ops, compliance & controls. Point of contact with external partners for Payroll, benefits, employment compliance. Legal, tax, regulatory, insurance. Manage outside counsel, auditors, and accountants.

What You'll Bring

• Prior experience in finance and/or operations leadership, either as a Head of Finance / Finance & Ops leader or as a high-performing operator ready to step into broader ownership across company operations and financial performance.
• Direct experience in DTC, e-commerce, CPG, or grocery — you understand inventory-driven P&Ls, contribution margin obsession, and working-capital realities.
• A track record of building working financial models from scratch and running them as a weekly operating rhythm, plus presenting Board-level materials.
• Hands-on fluency with cash management, AP/AR, treasury, and core back-office ops.
• Direct experience supporting fundraising (equity and/or debt) — bonus for inventory financing or working-capital facilities.
• Experience selecting and implementing business systems (ERP, FP&A, inventory tooling, HRIS), and a negotiator's instincts on vendor contracts.
• Strong command of GAAP, inventory accounting, and modern finance/ops tooling. Excellent communicator with non-financial audiences.
• Comfort with ambiguity and the range to move between strategy and hands-on execution at a small, fast-moving company. Genuine alignment with Martie's mission.
• Bachelor's in Finance, Accounting, Economics, Business, or related field. MBA, CPA, or CFA strongly preferred.

What We Offer

• A high-impact leadership role with direct ownership across financial strategy, operations, and Board reporting at a mission-driven, high-growth company.
• The chance to build the finance and operations function at Martie from the ground up — and shape how we scale.
• A leadership team that values rigor, transparency, and pace — and a mission you can feel good about.

How to Apply

Send resume to: jobs@martie.com

Position Type: Full-time | Location: Flexible

The Role

We're hiring an Associate Buyer to grow and manage Martie's pantry supplier base. You'll be on the front lines of our supply side — finding and onboarding new surplus suppliers, managing the weekly PO cadence, and helping build the merchandising backbone that powers our customer experience. Every great box that lands on a customer's doorstep started with a buy you made.

This is a hands-on, fast-moving role with real impact. If you love negotiating, thrive in tight margins, and care about keeping good food out of the landfill, you'll fit right in.

What You'll Own

• Supplier acquisition & relationships. Find, evaluate, and onboard new surplus suppliers across pantry — building the pipeline that fuels Martie's assortment.
• Weekly POs & replenishment. Place and prioritize purchase orders on a weekly cadence. Track out-of-stocks, supplier fill rates, and weeks of supply on hand.
• Category & assortment optimization. Help shape the pantry mix across must-haves and emerging SKUs. Run regular category reviews and proactively manage discounts to eliminate waste.
• Supplier ↔ warehouse coordination. Be the liaison between suppliers and our warehouses for timely deliveries, item setup, and launch dates. Meet in-stock targets while maintaining healthy warehouse turns.
• Cross-functional partnership. Work closely with ops, merchandising, marketing, and CX to keep the customer experience strong as our assortment grows.

What You'll Bring

• 2+ years in food procurement, buying, or a similarly fast-paced product role.
• Experience working with retailers and direct suppliers (a real plus).
• Strong negotiation instincts — you enjoy connecting with brands and know how to find creative wins.
• Comfort analyzing sales trends, pricing, and margins.
• Proficiency in Excel / Google Sheets; firm understanding of inventory systems.
• Stellar time management and problem-solving in environments that move fast.
• Genuine alignment with Martie's mission — you care about food waste, accessibility, and building a business that does well by doing good.

Who You Are

• A self-starter who drives your own week without needing to be told what to do next.
• Highly collaborative — you enjoy working across ops, merchandising, and CX.
• Fact-driven — comfortable letting data and feedback shape your decisions.
• Excited by sustainability and social impact, and motivated to advance both in your decision-making.

What We Offer

• A high-ownership seat on the team building the supply side of a mission-driven, high-growth company.
• The chance to shape Martie's pantry assortment as we scale.
• Competitive compensation and meaningful equity.
• A team that values rigor, transparency, and pace — and a mission you can feel good about every time you open a box.

How to Apply

Send resume to: jobs@martie.com

Position Type: Full-time | Location: Flexible

The Role

We're entering our next phase: building a lifecycle program that matches the strength of our brand and the loyalty of our customers.

We're hiring our first dedicated Senior Lifecycle Marketing Manager to take ownership of our email, SMS, and push notification program end to end. You'll inherit a strong foundation: a deeply engaged subscriber base, a 56x email ROI, and a business where every dollar of revenue is touched by our lifecycle work across email, SMS, and push. You'll also inherit the opportunities that come with a program ready for its next chapter: an SMS flow program ready to be built out, push notifications ready for a strategic owner, and a personalization opportunity we've barely started to capture.

You'll be the senior expert in the room. The strategist. The Klaviyo wizard. The person who turns “we send a lot of emails” into “we run one of the sharpest retention programs in DTC.”

What You'll Own

• The Klaviyo program, end to end. Strategy, flows, campaigns, segmentation, deliverability, list health, reporting across email, SMS, and push notifications. You decide what we build, when, and why.
• The SMS rebuild. Our SMS flow program is significantly underdeveloped relative to our scale. Building it out is the single biggest revenue opportunity in front of us, and it's yours to capture.
• Push notification strategy. We have an active app channel and an opportunity to build a much more sophisticated push program that integrates with email and SMS lifecycle journeys.
• Personalization strategy and execution. We have rich behavioral data, purchase history, browse signals, and a customer base segmented across deal-seekers, brand loyalists, and category specialists. We've barely tapped any of it. You'll build the segmentation framework, the dynamic content strategy, and the predictive flows that turn high engagement into high conversion.
• Performance reporting. You'll own the lifecycle dashboard: weekly performance, monthly trends, channel attribution analysis, and the conversation around what's working and what isn't. You'll partner with our data team to build the visibility we need to operate at the next level.
• Cross-functional partnership. You'll work closely with brand, merchandising, growth, and customer service teams. You'll be plugged into product launches, partnerships (we just launched with Alison Roman), Mystery Box drops, and seasonal campaigns. Lifecycle is the connective tissue across all of it.

What You'll Be Measured On

• Klaviyo channel share of revenue. Grow Klaviyo-attributed channel share of total revenue toward industry mature levels.
• Live flow revenue share. Move email flow revenue share toward best-in-class. Build a live, healthy SMS flow program from where it is today.
• SMS program performance. Move SMS ROI from current state toward industry-typical 5-7x.
• Operational program health. Sunset flow active, list hygiene measurably improved, deliverability scores high, automation coverage expanded.
• Personalization rollout. Defined customer segments operating in production, dynamic content modules deployed, measurable lift in conversion vs. broadcast sends.
• Push notification program. Mature, segmented, integrated with the broader lifecycle journey.

What We're Looking For

Must have:

• 5-7+ years in lifecycle, retention, or CRM marketing roles
• Deep, expert-level Klaviyo experience. You've built complex flows, advanced segmentation, multi-channel automations, custom integrations across email, SMS, and push. You know the platform's edges, where it shines, and where it doesn't
• Experience building SMS flow programs from the ground up or rebuilding ones that weren't working
• Push notification experience as part of an integrated lifecycle program
• Personalization experience: segmentation strategy, dynamic content, predictive logic, customer journey mapping
• DTC e-commerce background, ideally in food, beauty, wellness, or subscription categories
• Comfort with data: you can pull, analyze, and pressure-test your own numbers without waiting for a data team to do it for you
• Strong brand sensibility. You write copy that doesn't sound like a discount circular even when it's promoting a discount
• Track record of measurable revenue lift from lifecycle work (be ready to share specific examples)
• Always be testing. If we're not learning something, we're not growing

Nice to have:

• Experience at a high-growth DTC brand (you know what scrappy looks like)
• Subscription or memberships experience (we're launching one)
• Shopify ecosystem fluency (Shopify, Klaviyo, Junip, Fairing, etc.)
• Built reporting dashboards or worked closely with BI teams to do so
• Built AI-powered systems or workflows in a marketing context, or genuinely energized to build them (we're investing here)

What We Offer

• The chance to build a function from scratch and own its outcomes
• A founder and leadership team that respects the lifecycle marketing discipline (we're investing here because we know what it can do)
• Real partnership with a brand marketing leader who has the data, the strategy, and the vision, and is looking for an expert to bring it home

How to Apply

Send resume to: jobs@martie.com